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Swiss Youth Hostels

Schaffhauserstrasse 14
P.O. Box
8042 Zurich
Switzerland
Phone: +41 44 360 14 14 / Fax: +41 44 360 14 60
www.youthhostel.ch
www.facebook.com/youthhostel.ch

Contact per e-mail:

General inquiries / member department: contact@youthhostel.ch

Booking center for youth hostels wordwide: booking@youthhostel.ch

Marketing: marketing@youthhostel.ch

Head office buisness hours:

Monday - Friday: 08:00 - 17:00hrs

Directory enquiries:

Monday - Friday: 08:00 - 18:00hrs

Swiss Youth Hostels

FAQ (Frequently Asked Questions)

Here is a list of the most frequently asked questions regarding Swiss Youth Hostels.

Do I have to be a member in order to stay in a youth hostel?

Yes. Swiss Youth Hostels are an association where it is necessary to be a member if you want to stay overnight in a youth hostel. You can take out annual membership in Swiss Youth Hostels or day membership at a cost of CHF 6.00 per person/per night or CHF 12.00 per family/per night.

Annual membership fees:

  • Junior membership for persons aged up to 18: CHF 22
  • Senior membership for persons over the age of 18: CHF 33
  • Family membership (parents with children aged up to 18): CHF 44
  • Group leader – personal (for groups of 10 or more persons): CHF 55
  • Group leader – non-personal (for clubs, schools, organisations comprising 10 or more persons): CHF 99

More information about memberships
Become a member now!

Do I need a passport photo for the membership card?

No, we only require your name, address, date of birth and e-mail address.

How long is membership valid?

An annual membership is valid for 12 months from the month of issue.

Is the membership card valid internationally?

Yes, membership of Swiss Youth Hostels opens the doors to more than 4,000 youth hostels around the world.

Do I have to bring a sleeping bag with me?

No. You will receive bed linen at all Swiss youth hostels. You also now sleep under duvets almost everywhere.

Do I have to pay an extra charge for the bed linen?

No, bed linen is included in our published prices.

Do I have to bring my own shower towel?

One shower towel per person is provided in our single and double rooms with bath/shower. No shower towel is provided in the multi-bed rooms, please bring one with you.

Can I also eat lunch and an evening meal at Swiss youth hostels?

If you make prior arrangements, you can obtain a tasty evening meal at the majority of youth hostels (except in group youth hostels).
In some youth hostels you will also receive, if ordered, lunch or lunch packs for when you are out and about.
You can find information about meals on the information pages of the individual youth hostels.

Are self-cooking kitchens available at Swiss Youth Hostels?

They are not normally available. You can cook for yourself at group youth hostels. In most other youth hostels we provide inexpensive evening meals (from CHF 14.50 for a 3- to 4-course menu).
Incidentally, breakfast is always included in the accommodation price.

When must I be back in the youth hostel in the evening?

Come back when you feel like it. The majority of Swiss Youth Hostels have locking systems which ensure that checked-in guests have round-the-clock access. Alternatively, you will receive a house key when you check in.

Do the youth hostels also contain double rooms?

Yes. You can find details of the room structure on the information pages of the individual youth hostels.

Do Swiss Youth Hostels offer prices for children?

Yes. Children up to the age of 2 stay with us free of charge. Children aged between 2 and 6 pay 50%. Children over 6 pay the full price.

Can a family also stay in a dormitory?

Yes. Please contact the youth hostel directly if you want to stay as a family in a dormitory rather than a family room, so that any child reduction can be taken into account.

Is there any age limit at youth hostels?

The law of the Ticino canton forbids to accommodate young people under 16 years old: they can only stay if there is an adult person with them. For any other canton, age restrictions were abolished long ago. Young people between the age of 14 and 16 require written permission from their parents when they are travelling on their own.

Are pets allowed in youth hostels?

No, only guide dogs for the blind.

Do Swiss Youth Hostels offer insurance against cancellation costs?

Swiss Youth Hostels offers Insurance against cancellation costs (PDF, 30 KB) and the additional “Travel Care” package (PDF, 40 KB) of ELVIA Reiseversicherungs-Gesellschaft.

If you become ill or have an accident during your trip, just call ELVIA-Assistance. They will organise and pay for transport to the nearest suitable hospital, or transport to your home.

Travel Care also includes Private Medical insurance. This will take care of those costs for hospital in-patient and outpatient treatment that are not already covered by your health or accident insurance, up to a total of CHF 10,000.

The Travel Hotline also gives you valuable information, good advice and vital tips about Switzerland, before and during your visit – around the clock.

Please report any damage cases directly to:

  • ELVIA Reiseversicherungs-Gesellschaft
    Hertistrasse 2
    8304 Wallisellen
    Phone: +41 44 283 32 22
    Fax: +41 44 228 33 83.